Time flies when you’re having fun….and when you’re developing dashboards as it turns out! It really doesn’t seem that long ago that we published the Phase 1 update, but it’s been over a year and we have now completed Phase 2 and Phase 3 of the project (Phase 3 update to follow) and have lots to share with you!
Using information we gathered in Phase 1 of the project, in Phase 2 we began the process of co-designing QualDash in workshops with doctors, nurses, audit support staff and managers.
We’ve learnt so much about what NHS staff want from a dashboard during this time, but, in a nutshell, some key points were that
- There are a number of key questions that users want quickly and easily answered from a dashboard e.g. how many deaths were there in the unit this month compared to the number of deaths last month?
- Once answered, each key question has follow-up questions that users typically ask e.g. if there is an increase in the number of deaths from last month, they might want to know the patient case mix to help understand why there has been an increase.
- Users don’t want the dashboard to be too cluttered, and
- they want to see simple visualisations that clearly highlight where further exploration is required e.g. bar charts.
Using this information, Mai, who is leading the development of the dashboard, came up (very cleverly) with the idea of ‘QualCards’ – a card that visualises data to answer a key question in a simple format (e.g. as a bar chart) and that can be expanded to answer follow up questions.
And there you have the basis of QualDash – the idea is that, to begin with, QualDash will display about six QualCards for each service. However, for the more technically minded, you may want to have a look at our ‘Requirements Specification’ that provides much more detail about the dashboard design.
We hope you’ve enjoyed this project update……Phase 3 update to follow shortly!